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IronSight for Field Workers

Everything you need to know about working in the field with the IronSight mobile app

• Setting up the IronSight app
• How to Go Active, Pause and Complete a Job
• Go Off Duty and Stop Location Tracking
• How to Fill out Forms on the Mobile App

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IronSight for Coordinators

Everything Coordinators and Dispatch need to use IronSight for field logistics

• Requester User Guide
• How to Request a Job via Web
• How to Create and Update a Recurring Job

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IronSight for Admins

Everything you need to know to setup and manage your IronSight Account Data

• Admin User Guide
• How to download detailed Analytics Results
• How to Add/Manage Locations
• How to Add/Manage Connections

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IronSight for Service Providers

Articles and guides to assist service providers set up their company in the Admin Portal and manage jobs in Dispatch Hub

• Service Provider Onboarding Guide
• Setting up the IronSight app

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FAQs

Look here for answers to some of our most frequently asked questions!

• Location Tracking FAQs
• Login FAQs
• Mobile App FAQs

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Release Notes

Release notes for IronSight’s web and mobile applications available at the links below.

• 3.2.x
• 3.1.x
• August 2024
• July 2024
• June 2024

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Videos y Fichas de Instrucciones

A continuación, encontrará videos y fichas de instrucciones que le mostrarán cómo realizar diferentes actividades en la plataforma IronSight.

• Cómo restablecer su contraseña desde la aplicación móvil
• Cómo cerrar sesión para que la aplicación deje de rastrear tu ubicación
• Clonar un requerimiento o solicitud de servicio
• Crear un requerimiento o solicitud de servicio que es recurrente desde tu computadora

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Current and Known Issues

Identified issues and details about their resolution.

• Mobile App 3.0.0 - Some Users Cannot Login

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