2023-01-20 Some users unable to request jobs or submit forms

Issue: Some users have been unable to create jobs or submit forms.

Summary: When trying to create a job or submit a form, some users receive an error message that the action cannot be performed.

Status: Resolved
Last Update: January 21, 2023 1:57 PM (MT)
Date Resolved: January 20, 2023 4:15 PM (MT)
Date Discovered: January 20, 2023 3:00 PM (MT)
 
Workaround
No longer required (Previously: Wait a minute and try again)
 
Resolution
No action required by user
 
Updates
January 20, 2023 4:15 PM (MT) - Issue resolved, appears database table locks were not being released in a timely manner
January 20, 2023 3:00 PM (MT) - Issue first reported