---
title: 2023-08-04 Service Provider Not Assigned To Cloned Job on Mobile App 2.4.0
description: 2023-08-04 Service Provider Not Assigned To Cloned Job on Mobile App 2.4.0
---
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August 8, 2023
# 2023-08-04 Service Provider Not Assigned To Cloned Job on Mobile App 2.4.0
**Issue:** When cloning a job via the mobile app (v2.4.0), the Service Provider appears to be assigned but is not saved on submit.
**Summary:** When an existing job is cloned via the mobile app (v2.4.0), the Service Provider is copied into the Assign To field but, when a person submits, the Service Provider is not saved. Instead, the job is in a "Requested" status meaning the Service Provider cannot see the job and is not notified that the job has been requested.
**Status:** Resolved
**Last Update:** August 8, 2023 2:00 PM
**Date Resolved**: August 8, 2023
**Date Discovered:** August 4, 2023
**Workaround**
1\. Clone the job in the mobile app and complete fields as normal.
2\. Submit the job. You will see the job status as "Requested."
3\. Re-open the job and assign to the Service Provider desired.
4\. Save changes. The job status changes to "Assigned to Service Provider."
**Resolution**
A bug fix has been included in v2.4.1 (released on August 8, 2023).
**Updates**
August 8, 2023 10:11 AM MT - New version (2.4.1) released to app stores and can be downloaded.
August 4, 2023 2:45 PM MT - Fix in testing. Will deploy after long weekend to ensure support resources are available.
August 4, 2023 10:11 AM MT - Workaround identified and work begun on fix.
August 4, 2023 8:00 AM MT - Issue first reported
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