2023-08-04 Service Provider Not Assigned To Cloned Job on Mobile App 2.4.0

Issue: When cloning a job via the mobile app (v2.4.0), the Service Provider appears to be assigned but is not saved on submit.

Summary: When an existing job is cloned via the mobile app (v2.4.0), the Service Provider is copied into the Assign To field but, when a person submits, the Service Provider is not saved. Instead, the job is in a "Requested" status meaning the Service Provider cannot see the job and is not notified that the job has been requested. 

Status: Resolved
Last Update: August 8, 2023 2:00 PM
Date Resolved: August 8, 2023
Date Discovered: August 4, 2023
1. Clone the job in the mobile app and complete fields as normal.
2. Submit the job. You will see the job status as "Requested."
3. Re-open the job and assign to the Service Provider desired.
4. Save changes. The job status changes to "Assigned to Service Provider."
A bug fix has been included in v2.4.1 (released on August 8, 2023).
August 8, 2023 10:11 AM MT - New version (2.4.1) released to app stores and can be downloaded.
August 4, 2023 2:45 PM MT - Fix in testing. Will deploy after long weekend to ensure support resources are available.
August 4, 2023 10:11 AM MT - Workaround identified and work begun on fix. 
August 4, 2023 8:00 AM MT - Issue first reported