Issue: Missing jobs in mobile v2.4.6
Summary: When a user upgrades from the mobile app v2.4.4 to v2.4.6, the jobs they could previously see in v2.4.4 seem to have gone missing.
Status: Resolved
Last Update: September 29, 2023 1:46 PM MT
Date Resolved: September 29, 2023
Date Discovered: September 28, 2023
Workaround
To restore visibility of the jobs, please try the following steps:
1. Kill the app and reopen. Verify if jobs are shown again. If not, proceed to the next step.
2. Logout and log back in. Verify if jobs are shown again. If not, proceed to the next step.
3. Uninstall and reinstall. Verify if jobs are shown again. If not, proceed to the next step.
4. Have another user make a change to a job not showing up. Verify the jobs are shown again. If not, please submit a Support Ticket.
Resolution
Fixed in release 2.4.8.
Updates
September 29, 2023 01:48 PM MT - Underlying issue fixed in 2.4.8.
September 28, 2023 03:48 PM MT - Underlying issue identified. Fix will be included in an upcoming release.
September 28, 2023 08:00 AM MT - A handful of issues reported, including ones from September 27, that were resolved with workaround steps above.