Issue: Analytics charts and graphs are unavailable for some customers.
Summary: Some users may be experiencing slow loading or no availability of their charts and graphs. Not all users are affected and the team is working to restore service.
Status: Open
Last Update: October 5, 2023 04:02 PM MT
Date Resolved: October 5, 2023 03:45 PM MT
Date Discovered: October 5, 2023 02:35 PM MT
Workaround
None available
Resolution
Pending
Updates
October 5, 2023 04:02 PM MT - Service restored as of 3:45 PM MT.
October 5, 2023 03:24 PM MT - Team continues to work towards resolution. Next update around 4:00 PM MT.
October 5, 2023 03:00 PM MT - Team engaged to restore service.
October 5, 2023 02:35 PM MT - Internal users experiencing slow loading or unavailability of certain charts and graphs. Hearing reports from some customers about same behaviour.