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Admin User Guide

In IronSight an Admin manages the account data, such as users, companies, locations, and resources. By the end of this guide you’ll know about all the account data setup needed to run IronSight

Required Account Data

Jobs in IronSight have core fields which pull from your data to ensure the activities that take place on the job happen at the right place, with the right people and tools needed.  Those core fields are populated from your account data:

Divisions - Separate your operations by areas of responsibility, such as operations or maintenance. This helps you filter jobs, resources, and operators.
Connections - These are people you do business with, clients, service providers, vendors and business partners.  
Locations - All of your work sites or points-of-interest.
Resource Types - A vehicle type or trade, such as a Vac Truck or an Electrician, that can complete jobs.
Services - Types of work that a given resource can perform. For example, a 'Cleanup' service is done by a 'Vac Truck' resource.
Resources - A vehicle number in your fleet or a role on your field team. Resources get assigned to a job along with an operator
Inventory Types - The type of inventory that needs to get moved by a resource for the job.  Such as Sales Oil or Produced H2O.
Cost Centers - A cost object to which costs may be charged for accounting/tracking purposes.
Forms - Extra details that need to be filled out with certain jobs or at certain locations, such as Production Accounting Forms, Checklists or JSA's
Users - The people who need access to the account, internal and external to your company.

You’ll need some options to appear in the job’s core fields before you can click Save and create a new job.

  • Click the Account icon in the left navigation bar

  • Then click Admin Portal. A new window will open up.

  • Click on the Organization. 
  • Starting with Users at the left, you’ll work your way right to enter your operation’s data into each category


Add Divisions

Divisions can be used to separate your operation by function (i.e. Well Servicing, Maintenance) or geography (i.e. North Field, South Field). This helps you filter the schedule, map, and job list to keep your team focused.

To add a Division:

  1. Click on Divisions, under the Organization tab
  2. Click New

  3. Enter a Name

  4. Select the Owner hub. 
  5. Choose a color, which is useful for visually distinguishing what division the jobs and units belong to on the schedule view.

  6. Click Save


Add Managed Companies

This is where you’ll add your the companies you work with. If you are on the demand side, add your service providers. If you are on the supply side, add your clients.

To add a Managed Company:

  1. Click on Managed Companies
  2. Click New

  3. Enter the Company Name

  4. Enter a Short Code. This is displayed in certain parts of the interface where space is limited.  16 character max.

  5. Optional: Enter the company's primary dispatching email, if unsure leave blank
    Important note: This email address will receive an email when a job is assigned to the company or one of their resources

  6. Optional: Enter a billing address, which may be used for field ticketing.

  7. Click Save


Add Details

This is where you will be able to add your organization's full name, company short name, primary contact and billing address

To add Details:

  1. Click on Details
  2. Enter the company information in the appropriate fields
  3. Click Save


Add Users

Add the people required to run your operation, such as a requesters, field workers, dispatchers, or admins, who belong to your organization.

To add users:

  1. Click on the desired hub
  2. Ensure Users is selected
  3. Click on New
  4. Enter their Name, Email, Phone (optional), Default Team (optional)
  5. Select the appropriate role the user will have within the platform
  6. Add attributes, if applicable
  7. Click on Save


Users added to IronSight will receive a welcome email that will instruct them to set a password and start using IronSight’s web or mobile app.

Whatever it is, the way you tell your story online can make all the difference.

Once you’ve added at least one user with the Requester role, and one user with the Operator role, move on to the next step to tie everything together.

Add Locations

This is where you’ll add work sites that are relevant to your field services. During implementation, IronSight typically bulk imports your location list. When you need to add another Location:

  1. Click on Location
  2. Click New

  3. Enter a Location Name

  4. Optional, select the cost center associated with this location
  5. Choose Location Type
  6. Optional, choose Location Status
  7. Select the company that owns this location, it may be your organization or it could be a partner company.
  8. Enter a description, which gives fields users useful information about the location.

  9. Optional, add Parent Location
  10. Add Latitude and Longitude coordinates. If you do not have the coordinates, click this video to see how you can add a location to IronSight with a little help from Google Maps.

  11. Optional, add Geofence radius

  12. Click Save


Add Cost Centers

A Cost Center is a number within an organization to which costs may be charged for accounting/tracking purposes. These can be associated with locations so that they auto-populate during job creation.

To add a cost center:

  1. Click on Cost Centers
  2. Click New

  3. Enter a Name

  4. Optional, Enter a Description

  5. Click Save


Add Services (formerly known as activities)

Services are types of work that a given resource can perform. For example, a 'Haul to Disposal' service can be completed by a 'Tank Truck' and a ‘Vac Truck’ resource. Services are useful for analytics and make creating jobs fast and less prone to mistakes.

To add an Services:

  1. Click on Services
  2. Click New

  3. Enter a name

  4. Select Approval Level
  5. Choose what Resource Types can perform this Service by multi-selecting the checkboxes.

  6. Select the PDF template to be used for this service
  7. Select Job Form(s) to be automatically attached to all jobs with this service
  8. Select the inventory to be associated with this service
  9. Click Save
 Add Resources

Adding resources under the hub is used to add internal resources only. Resources get assigned to a job along with an operator. You can track resources on a map as they are executing work. In IronSight a resource can be a:

  • Unique truck number, such as TT #87, which is a unit in a Tank Truck fleet

  • Role on a field team, such as Electrician #1, which is one of many Electricians required on a daily basis

To add a Resource:

  1. Click Resource
  2. Click New

  3. Enter a name

  4. Enter a helpful description, such as truck specs

  5. Enter Ticker Text, which will appear under the resource on the Schedule View and can be used for things like equipment specs, hourly rates, etc.

  6. Choose what Resource Type the unit is
  7. Optional, choose what Division the resource works in

  8. Optional, Click on the toggle next to "Status Online" if you do not want the resource to appear as an offline resource in Schedule View

  9. Click Save


Add/Manage Connections

Your Connections are your partner companies, like Service Providers, Vendors, Distributors and Clients. 

To add Connections:

  1. Click on Connection
  2. Click on Available
  3. Locate the company you would like to add and click on "Partner". If the company you are looking for is not under the "Active" nor "Available sections, you can add the company by going back to the "Managed Companies" tab, under the Organization. 
  4. Click "Ok"


To Manage Connection:

  • You can add/remove users, locations and resources for all your managed companies.
  • You can also add/modify the company details, if needed. 
  • You can add/modify line items

Important note: You can give your Partner companies the responsibility of stewarding their own users, units, and jobs. When you add a Partner Admin, they will get limited access to your hub where they can add/manage only their own company’s data.

For example: Internal Admin from Oil Co. can add a Partner Admin from Vendor Co. This Partner Admin would log into the hub, and start adding units and users that belong to Vendor Co. They will not be able to to see users, units, or jobs that belong to another company.


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If you have follow-up questions, email support@ironsight.app