2022-09-29 Error loading charts on some dashboards

Issue: Some charts display an error when loading in Analytics section of IronSight

Summary: Some charts on a dashboard display the error message "There was a problem displaying this chart."

Status: Resolved
Last Update: September 29, 2022 11:05AM
Date Resolved: September 29, 2022
Date Discovered: September 29, 2022
Not required
A recent change to the analytics engine introduced a bug that required a fix. The fix was applied and dashboards restored.
September 29, 2022 11:05AM - Team identified the issue and applied the fix to restore access.
September 29, 2022 10:05AM - Team is digging into underlying cause of the issue.