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Guest Demand User Experience

All Guest Requesters are created with the “Super Requester” role. This role allows them to request jobs, assign the job to a service provider company(s) that has invited them to join IronSight, and to approve jobs.

Accepting IronSight Invite

Once a Service Provide has created a New Guest Requester in a job, and this job has been sent for approval, IronSight will send an email notifying the Guest Requester that there is a job in IronSight that requires their attention and approval. Here’s what the email looks like:

When the Gues Requester clicks on the link to “Review job”, one of three things will happen:

  1. if the user has not yet confirmed their account by creating a password:
    • This link will prompt them to create a password. After the password is created
    • it will redirect you to the login screen, and once you log in it will take you to the job

                

2.     If the user has already created a password, this link will prompt them to log-in into IronSight to see the job

 

3.     If the user has already created a password and is logged into IronSight, this link will take them to the job side sheet

Important Note: 

If the link is expired, they will see the expired link page and need to contact IronSight. Soon, we may have an improvement on this in the general case.

There is also a quirk right now, where only the most recently sent email will work for setting the user’s password. We’re working on a solution to this as well.

Creating Jobs

All Guest Requesters are created with the “Super Requester” role. This role allows them to request jobs, assign the job to a service provider company(s) that has invited them to join IronSight, and to approve jobs.

For more information on how to create a job please click the link below 

Approving Jobs

A Guest Requester is able to see jobs if they are the creator, requester, or a follower on the job. Whether they find pending approval jobs by looking at the jobs list, or by clicking the link in the email, the action buttons indicates the next action to take on the job.

If they would like to Reject the job after review, click on Reject and write the reason why the job is being rejected, or

Click on Approve is everything looks correct.